Frequently Asked Questions
Here are the answers to some frequently asked questions
Q: What is included in the basic price of a Disney Cruise?

A: Your cruise price includes almost every part of your onboard experience, such as:

  • Your stateroom along with all applicable taxes and port fees
  • Breakfast, lunch and dinner
  • Soft drinks served at meals and at each ship’s beverage station
  • Snacks and ice cream throughout the ship
  • Disney Character Meet & Greets 
  • Entertainment including live Broadway-style productions at the Walt Disney Theatre
  • Current first-run films and Disney movie classics at the Buena Vista Theatre


While you're sailing, there are a few optional services and activities that do require an additional charge:

  • Port Adventures excursions
  • Spa and salon services
  • Babysitting in our ship’s nurseries
  • Onboard photography service
  • Phone calls,
  • Video games
  • Alcoholic beverages
  • Our adults-only dining venues - Palo Steakhouse (Acclaimed Italian cuisine is paired with world-class steakhouse fare) and Enchante (A romantic dining venue featuring French-inspired delicacies ) 
Q: What documents will be required when I check in for my cruise?

A: At check-in, all Guests must present valid passports or other acceptable proof of citizenship.


All travelers are required to have a valid passport to enter or re-enter the United States by air.


All documents must be valid for the entire length of the voyage, unless otherwise noted. 


Guests without proper documentation will be denied boarding. 


US Citizens (Including Children)

  • Original valid US Passport
  • Original valid US Passport Card
  • Original valid Trusted Traveler Card (NEXUS, FAST)

OR

  • Original or copy of their state-issued birth certificate AND Government-issued photo ID
    1. Puerto Rico birth certificates issued prior to 7/1/10 are not acceptable
    2. Hospital-issued birth certificates are not acceptable
  • Original Consular Report of Birth Abroad issued by the Department of State AND Government-issued photo ID
  • Original Certificate of Naturalization issued by US Citizenship and Immigration Services AND Government-issued photo ID

Children 15 years of age and younger are required to present one of the documents listed above, but do not need to present a Government-issued photo ID.


Social Security Cards and Global Entry are not acceptable proof of US citizenship for purposes of traveling outside of the US


US Legal Permanent Residents

Guests who are legal permanent residents of the US must present a valid original Permanent Resident Card. Photocopies are not acceptable.


Canadian Citizens (Including Children)

  • Original valid Canadian Passport
  • Original valid Trusted Traveler Program (NEXUS, FAST)
Q: What is the Dress Code?

A:  In general, most onboard dining locations are "cruise casual,” so casual attire, such as shorts and T-shirts, is permitted, with the exception of swimwear and tank tops. 


Most cruises have special theme nights that provide opportunities to dress up for a one-of-a-kind family photo. 


Here's a breakdown of special dress events by cruise itinerary: 


4-night cruises:

  • First night is cruise casual—no swimwear or tank tops
  • One pirate night themed deck party
  • One optional dress-up night—jacket for men, dress or pantsuit for women
  • Final night is cruise casual—no swimwear or tank tops


Adult-exclusive restaurants aboard Disney Cruise Line ships are elegant dining experiences. Guests are requested to dress in a manner consistent with the restaurant’s sophistication. 


Formal or semi-formal attire is recommended. 


Dress casual attire with a polished look is permitted (such as dress pants, jeans in good condition, collared shirts and blouses and lifestyle shoes). 


Clothing such as T-shirts, swimwear and sports attire is not permitted.

Q. Can I use my Placeholder Cruise to book this Cruise?

A.  If your Placeholder Cruise was booked within the last 30 days, we can request to have it transferred to Great Escapes Travel, LLC.  


Once the Placeholder is transferred, we can book this Cruise for you.


Send an email to angela@greatescapes4u.com to request to transfer your Placeholder Cruise.


If the Placeholder booking is older than 30 days, it can no longer be transferred so we would not be able to book this Cruise using your Placeholder.

Q: Are single-occupancy fares available?

A: Yes. If you are traveling alone and would like your own stateroom, you will be charged the same Cruise price as 2 Guests staying in the same stateroom plus taxes and fees.

Q: Are soft drinks or alcoholic beverages included with the cost of my cruise?

A: Soft drinks, coffee and tea are included at no extra cost with meals, while additional charges apply for bar drinks, beer, wine and bottled water.


There is no charge for soft drinks, coffee and tea at the Beverage Station on Deck 11 near the pool.


Complimentary soft drinks are also available at the teens-only lounge, Vibe though there is a charge for smoothies.


There is an extra charge for sodas as well as alcoholic beverages at the bars and lounges on board.

Q: Can I request a high chair, bedrails or crib?

A: Yes, you can request a high chair, bedrails or Pack ‘n Play crib. 


Once we see that you have an infant on your reservation, we will send you a form so you can submit your requests.


Please note that these items are furnished by Disney Cruise Line at no extra charge.


Requests are not guaranteed and are subject to availability.